About the Author
Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and business consultant who has been described as "catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary."
Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations that explore ways to develop joyful and productive workplaces. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their life.
In addition to his dynamic and entertaining international keynote presentations, Dr. Michelli provides:
- Consultation on the development of optimal customer and employee
- Services excellence training
- Enhancement of staff empowerment
- Leadership team development services
- Group facilitation and team-building strategies
- Creation of customer and employee engagement measurement
- Customized management and frontline training programs
Additional complimentary resources and information about Dr. Michelli or
The New Gold Standard can be found at